> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How to Get a Copy of Your FoodMarble Data

### Can I Get a Copy of My Results and Logged Data?

We understand how valuable your data can be — whether you want to share it with your healthcare provider, review progress, or simply take a closer look yourself. While it’s not yet possible to automatically export data directly from the app (something we hope to offer soon!), our **Customer Experience (CX) team** can provide you with a spreadsheet containing your raw logged data.

### What’s included in the download?

* Your data will be provided in an **Excel spreadsheet**.
* The sheet will include **raw data only** (rows and columns).
* Please note: the download does **not** include visualised graphs or charts like you see in the app.

Once you have your file, you’re free to review, sort, and manipulate the data however you like!

### How to request your data

To request a copy of your data:

1. Just ask our support team.
2. Request a copy of your logged data, specifying the timeframe (we can provide data from **up to 6 months ago through to the present day**).
3. Confirm the **email address linked to your FoodMarble account** so we can verify your request.

### How long does it take?

* Most requests are processed within **24–48 hours**.
* Requests made over the weekend may take a little longer.
* If you need your data urgently — for example, ahead of a medical appointment — please mention the date in your email. We’ll always do our best to accommodate your request.

✨ **Remember:** Your data belongs to you, and we’re here to make sure you can access it when you need it. Whether you’re preparing for a doctor’s visit or simply curious about your progress, our team is happy to help.

Support Email Address: hello@foodmarble.com