• AIRE 2 - connectivity issues / issues getting started

  If you're starting out and experiencing issues with connectivity between your AIRE 2 and the FoodMarble app, your app may need to be updated or fully rebooted. If you think the app needs to be updated, simply visit the Google Play Store or the App Store and check for updates. If your app seems to be updated to the latest version, but you're still encountering difficulties, it's best to perform a reboot. Please follow these steps: Ensure that you have a stable internet / wifi connectionPopular

• AIRE 2 Battery Depleting - Help!

  If you've noticed your AIRE 2 battery is draining faster than you feel it should i.e. your device doesn't last more than one day or it drains significantly after each breath test, we have a fix that we hope will help to extend the battery life significantly.  Please follow the charging instructions below: Once your AIRE 2 battery dies, instead of charging your AIRE 2 device from a wall socket, please plug your AIRE 2 charging cable into the USB port of a laptop, a desktop computer orPopular

• Firmware Update Not Working - check these things!

  Please note that it is important to ensure that certain things are done before a firmware update can take place: First, please ensure that your FoodMarble device is powered on and paired with the app Please ensure that your device and your phone have more than 50% battery charge Please ensure that you have a strong internet/cellular connection to avoid interruption If the above does not work, please uninstall and reinstall the app, and try again. If you still have no luck,Some readers

• Charging port / mouthpiece confusion

  If you've just unboxed your new AIRE 2 and have found yourself scratching your head, asking 'what's what?' or 'what goes where?', this help guide will clarify a few of the basics. Firstly, your AIRE 2 power button is the flat square button on the body of the device. To power on your device, you can double press the button in a swift motion and the LED lights should ignite, provided your device has sufficient charge. If you need to charge your AIRE 2, you will find the chaFew readers