AIRE 2 - connectivity issues / issues getting started
If you're starting out and experiencing issues with connectivity between your AIRE 2 and the FoodMarble app, your app may need to be updated or fully rebooted. If you think the app needs to be updated, simply visit the Google Play Store or the App Store and check for updates. If your app seems to be updated to the latest version, but you're still encountering difficulties, it's best to perform a reboot. Please follow these steps: Ensure that you have a stable internet / wifi connectionPopularAIRE 2 Battery Depleting - Help!
If you've noticed your AIRE 2 battery is draining faster than you feel it should i.e. your device doesn't last more than one day or it drains significantly after each breath test, we have a fix that we hope will help to extend the battery life significantly. Please follow the charging instructions below: Once your AIRE 2 battery dies, instead of charging your AIRE 2 device from a wall socket, please plug your AIRE 2 charging cable into the USB port of a laptop, a desktop computer orPopularFirmware Update Not Working - check these things!
Please note that it is important to ensure that certain things are done before a firmware update can take place: First, please ensure that your FoodMarble device is powered on and paired with the app Please ensure that your device and your phone have more than 50% battery charge Please ensure that you have a strong internet/cellular connection to avoid interruption If the above does not work, please uninstall and reinstall the app, and try again. If you still have no luck,Some readersCharging port / mouthpiece confusion
If you've just unboxed your new AIRE 2 and have found yourself scratching your head, asking 'what's what?' or 'what goes where?', this help guide will clarify a few of the basics. Firstly, your AIRE 2 power button is the flat square button on the body of the device. To power on your device, you can double press the button in a swift motion and the LED lights should ignite, provided your device has sufficient charge. If you need to charge your AIRE 2, you will find the chaSome readersTroubleshooting: AIRE 2 - Hard Reset
How to perform a hard reset on your AIRE 2 Imagine that your AIRE 2 device is like a computer. Sometimes, computers can start to act up, especially if they haven't been used in a while. A hard reset of your AIRE 2 is just a simple reboot to get things back on track. Firstly, make sure the device is fully charged before performing the reset. This is to avoid the fact that the device may not turn on if its battery is empty. Now to perform a hard reset on your AIRE 2 device, all you need toFew readersAIRE 2: Battery life
Your AIRE 2 device contains powerful sensors which allow it to detect both hydrogen and methane. It also features LED lights to communicate battery life and results information to the user. Pretty cool, right? One minor downside to these features is that they drain the battery. If you owned an AIRE 1 and notice a difference in battery life between the two devices, this might help to explain things. To extend the battery life of your device: Always allow the battery to deplete completely befoFew readersCaring for your AIRE 2
Caring for your AIRE 2 device Here are some guidelines on how you can take good care of your FoodMarble device: Try not to take more than 10 breath tests in a 24 hour period, except on challenge days. Too many tests can harm your device sensors. Refrain from breath testing if you've consumed alcohol. Alcohol can cause elevated fermentation scores and repeat exposure to alcohol in the breath may harm the sensors in your device. Keep your FoodMarble device away fromFew readers