Issues Subscribing to the Newsletter and Receiving your 10% Discount Code

We’re sorry if you’ve run into trouble subscribing to our newsletter or receiving your 10% discount code. Don’t worry — this is usually easy to fix, and you won’t miss out on your discount.

Common issues and fixes

1. Error when trying to subscribe

• Double-check that your email address has been entered correctly (typos are a common cause).
• Make sure you haven’t already subscribed with the same email address. If you have, you may already have received your discount code in the past.
• Try a different browser (e.g. Chrome, Safari, Firefox) or clear your browser’s cache and cookies — sometimes older data can block the subscription form from working correctly.

2. Discount code email hasn’t arrived

• Check your spam/junk or promotions folder — sometimes the email ends up there.
• Allow a few minutes after subscribing, as it may take a short time for the email to come through.
• If you still don’t see it, try searching your inbox for “FoodMarble” in case it was delivered to another folder.

3. Still not working?

If you’ve checked the above and still haven’t received your discount code, please reach out to our team at [hello@foodmarble.com](). Be sure to include the email address you used to subscribe, so we can quickly check and make sure you get your code.

A quick note

Each customer is eligible for one newsletter subscription discount per email address. If you’ve previously subscribed and used a code, a new code won’t be generated with the same email.

✨ Takeaway: If you run into any issues, try a different browser or check your spam folder first — and if you’re still stuck, our team will be happy to help you get your 10% discount.

Updated on: 25/09/2025