Shipping: Customs fees

About Customs Fees

Customs fees (sometimes called import duties) are taxes set by local governments on goods brought into a country. These are usually calculated as a percentage of the declared value of your order. Because they’re managed and collected directly by local authorities, we’re unable to confirm the exact amount in advance.

For your convenience, customs fees are prepaid on all shipments to the United States and the United Kingdom.

For other destinations — such as Australia, New Zealand, Canada, Switzerland, and the Canary Islands — additional customs fees may apply. You'll be notified of this at the checkout.

If you have any concerns or questions, our support team is here to help — simply reach out through the app and we’ll be happy to guide you. 💙

Updated on: 09/10/2025