Articles on: FAQs

Shipping Options & Delivery Options

Shipping Options & Delivery Information


We want your order to reach you quickly and reliably. Here’s a breakdown of our current shipping options.


Free Express Shipping


We now offer free express shipping for all orders to the United States and the European Union 🎉


Standard Shipping


Available for device orders only.


👉 Standard shipping is not available for test kit–only purchases (shipping charges apply in that case).


Destination

Delivery Time

Cost

United Kingdom

3–5 business days

Free (with device)

Ireland

1–3 business days

Free (with device)

Canada

5–7 business days

Free (with device)

Australia

5–7 business days

Free (with device)

New Zealand

5–7 business days

Free (with device)

Hong Kong

9–14 business days

Free (with device)


Express Shipping


Express shipping is available for device orders only (not for test kit–only orders).


Destination

Delivery Time

Cost

United States

1–3 business days

Free

European Union

2–5 business days

Free

United Kingdom

1–3 business days

£9 GBP

Canada

2–4 business days

$35 CAD

Australia

2–4 business days

$37 AUD

New Zealand

2–4 business days

$40 NZD


Helpful Tip


If you purchase a test kit together with a device, you’ll still qualify for free express or paid express shipping, depending on your region.


✨ We’re committed to getting your order to you as quickly and smoothly as possible. If you have any questions about shipping, reach out to our support team through the app — we’re here to help!

Updated on: 09/10/2025

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