Will I Lose My Data if I Upgrade My Device?

If I Upgrade My Device, Will I Lose My Data?

No. Upgrading to a new FoodMarble device should feel exciting, not stressful. And the good news is: you won’t lose your historic data.

Why your data is safe

• No data is stored on the device itself. All of your logged results are linked to your FoodMarble account.
• When you log in with your usual details, your data is automatically available.
• As long as you have a stable internet connection or connect to WiFi regularly, your results are safely backed up on FoodMarble servers.

Think of your device as the tool for collecting data, while your FoodMarble account is the secure home where all your progress lives.

What to expect during an upgrade

Switching to a new device should be completely seamless. Once you log in, you’ll see your historic data in the app, ready to continue from where you left off.

Troubleshooting tip

If your data doesn’t appear in the app after upgrading, don’t worry — it’s usually a simple syncing issue.

Make sure you have a stable internet connection and then log out and log back into the FoodMarble app. Please check out this help article for further guidance.

Final reassurance

Your progress matters, and we’ve designed FoodMarble so you’ll never lose the insights you’ve worked hard to collect. Upgrading your device simply gives you a better tool to continue your journey.

Updated on: 16/09/2025