How to Fix AIRE 2 Connection Issues (Troubleshooting Guide)

Troubleshooting: Connecting Your AIRE 2 to Your Phone

We know how frustrating it can be when your device doesn’t connect right away — but don’t worry, most pairing issues are easy to fix.

Try the steps below and you should be up and running in no time.

Step 1 – Standard Pairing

1. Open the FoodMarble app and power on your AIRE 2.
2. Go to Profile > My Device.
3. Tap Pair Device.

Step 2 – If Pairing Fails

Here are some quick checks that usually resolve the issue:

• ✅ Check that the app has location permissions enabled.
• ✅ Always connect via the FoodMarble app, not through your phone’s Bluetooth menu.
• ✅ Toggle Bluetooth, WiFi, or Airplane Mode on and off. Airplane Mode can be toggled off after ~30 seconds.
• ✅ Forget/remove old Bluetooth connections, then try again.
• ✅ Keep your AIRE 2 close to your phone during pairing.
• ✅ Ensure your device is charged, as a low battery can affect connectivity.

💡 Still having issues? Don't worry - we're here for you! Contact our Support Team at hello@foodmarble.com and we’ll be happy to help.

Updated on: 01/09/2025