Articles on: Troubleshooting

AIRE 2: Connectivity issues or issues getting started

If you're starting out and experiencing issues with connectivity between your AIRE 2 and the FoodMarble app, your app may need to be updated or fully rebooted.

If you think the app needs to be updated, simply visit the Google Play Store or the App Store and check for updates.

If your app seems to be updated to the latest version, but you're still encountering difficulties, it's best to perform a reboot.

Please follow these steps:

Ensure that you have a stable internet / wifi connection

Delete the FoodMarble app from your phone

Visit the App Store / Google Play Store and download the app once again

If you continue to experience issues, please reach out to our helpful team on who will help you through the troubleshooting process.

Updated on: 26/02/2024

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