Articles on: AIRE: Troubleshooting

Android Bluetooth Connectivity Issues

If you notice an issue with the bluetooth connectivity between your AIRE and your FoodMarble app on Android, please read on.

The following steps should help:

Power off your AIRE
Navigate to in-app settings > My Device > Disconnect from your AIRE
Enter Airplane mode for 45 seconds > turn off Airplane mode > reconnect inside the app

Further tips that may help:

Please forget all Bluetooth connections and attempt connection with your FoodMarble AIRE inside of the app

Toggle Bluetooth and wifi and attempt connection with your FoodMarble AIRE inside of the app

Please try connecting with both your FoodMarble AIRE and your phone plugged into a power source with full charges.


If none of the above solutions help, please get in touch with us on hello@foodmarble.com.

Updated on: 12/03/2023

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