My data has disappeared

Why Has My Data Disappeared from the FoodMarble App?

We know how important your data is - every breath test helps you learn more about your digestion. Occasionally, you may notice that your data seems to have disappeared from the app. Don’t worry - this is usually a simple connection issue.

How to Fix It

Check that you have a strong, stable internet connection (Wi-Fi or cellular data).
Log out of the FoodMarble app.
Log back in again.

In most cases, your data will reappear once you’ve reconnected.

Still Not Working?

If your data hasn’t come back after trying the steps above, please reach out to us at 📧 [hello@foodmarble.com](). Our Customer Experience team will be happy to help and make sure your progress isn’t lost.

Updated on: 17/09/2025

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