Articles on: Troubleshooting

Troubleshooting - AIRE 2 Hard Reset

How to Perform a Hard Reset on Your AIRE 2


Sometimes technology just needs a quick refresh, and your AIRE 2 is no different.


A hard reset is like giving your device a gentle “reboot,” similar to restarting a computer.


This simple step often clears up minor glitches, especially if your device hasn’t been used for a while.


Before You Start


Make sure your AIRE 2 is fully charged. If the battery is empty, it may not turn on right after the reset — so giving it a full charge first gives you the best chance of success.


Steps to Hard Reset

  1. Press and hold the power button for 20 seconds.
  2. Release the button.
  3. Wait 2 minutes.
  4. Turn on the device by double-tapping the power button. The warming-up process should start immediately.


💡 Most of the time, this reset will get your AIRE 2 back on track.


Still having issues?


If your AIRE 2 still isn’t working as expected after the reset, don't worry - we're here to help. Reach out to our Support Team at hello@foodmarble.com and we'll troubleshoot the problem with you to get things running smoothly again.


Updated on: 01/09/2025

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