Continuous vibration help - Stalling issue explained

Have you ever noticed your AIRE 2 enter a state of continuous vibration?

Stalling explained: In some cases, when your AIRE 2 bluetooth connection is interrupted, it can enter a stalling phase where it vibrates continuously. While this may seem like a worrying issue, it's not actually a serious problem and there are steps to quickly overcome the behavior.

Troubleshooting steps:

Double tap on the power button - by swiftly tapping on the AIRE 2 power button, you will initiate a restart of the device, which generally helps to stop the continuous vibration.

Once your device has stopped vibrating, you can double-tap again to power it on and resume testing.

In the unlikely situation where the above steps don't help, a hard reset of your device should do the trick.

Hard Reset:

Press and hold the power button on your AIRE 2 for 20 seconds. This process forces the device to shut down and reset, clearing any temporary glitches causing the continuous vibration.

Restarting post-reset: After the hard reset, restart your device with a swift double-tap on the power button, and attempt to reconnect to your smartphone. You can learn more about this by clicking here.

Contact FoodMarble CX:

If you continue to experience this issue regularly and have any concern about your AIRE 2, please be sure to contact us at hello@foodmarble.com, our customer support team will be glad to assist you!

Please have your order number to hand (not the receipt number), the name, and the email you used to place your order.

Updated on: 02/04/2024