• My AIRE device won't connect: iPhones

  • AIRE requires Bluetooth Low Energy (LE) to connect to your phone. Please make sure you're using a device that includes Bluetooth LE. • Ensure Bluetooth is turned on. Please ensure your phone's Bluetooth is turned on. If it is, try turning Bluetooth off and then on again. On an iPhone, you can access Bluetooth controls by swiping up from the bottom of your screen. Tap the Bluetooth logo to turn it off and on. Bluetooth is activated when the symbol is highlighted. (https://stPopular

• My AIRE won't turn on

  If you're having trouble turning your device on, first try holding down the silver power button for five seconds. There is a delay on the power button to prevent the device from turning on accidentally. This means that quickly pressing the button may not activate AIRE. After holding the power button down for at least five seconds, check to see if the lights on the front of the deSome readers

• I felt bloated but my fermentation score was low. What's going on?

  Bloating, abdominal (belly) pain, diarrhea, cramps and gases can be caused by any number of issues. AIRE tracks one type of activity (fermentation), so some other causes of bloating may not be reflected in your fermentation scores.  This can include non-food triggers, such as stress and fatigue, which is why we encourage you to log these factors in the FoodMarble app. Some bloating can also be caused by liquid, rather than gases. When you experience symptoms that aren't reflected in your fFew readers

• Android Bluetooth Connectivity Issues

  If you notice an issue with the bluetooth connectivity between your AIRE and your FoodMarble app on Android, please read on. The following steps should help: Power off your AIRE Navigate to in-app settings My Device Disconnect from your AIRE Enter Airplane mode for 45 seconds turn off Airplane mode reconnect inside the app Further tips that may help: Please forget all Bluetooth connections and attempt connection with your FoodMarble AIRE inside of the appFew readers

• My data has disappeared

  If your data has disappeared from the app, please be aware that this may happen when there is an interruption in your device's connection. To fix this issue, please make sure you have a strong and stable internet connection, either through cellular data or WiFi. Once you have a good connection, please log out of the app and back in. Your data should have reappeared once you have logged back in. If this strategy doesn't work for you, please email us at hello@foodmarble.com (mailto:help@foodmarFew readers