• Troubleshooting - AIRE 2 Hard Reset

  How to Perform a Hard Reset on Your AIRE 2 Sometimes technology just needs a quick refresh, and your AIRE 2 is no different. A hard reset is like giving your device a gentle “reboot,” similar to restarting a computer. This simple step often clears up minor glitches, especially if your device hasn’t been used for a while. Before You Start Make sure your AIRE 2 is fully charged. If the battery is empty, it may not turn on right after the reset — so giving it a full charge first givePopular

• How to Fix AIRE 2 Connection Issues (Troubleshooting Guide)

  Troubleshooting: Connecting Your AIRE 2 to Your Phone We know how frustrating it can be when your device doesn’t connect right away — but don’t worry, most pairing issues are easy to fix. Try the steps below and you should be up and running in no time. Step 1 – Standard Pairing Open the FoodMarble app and power on your AIRE 2. Go to Profile My Device. Tap Pair Device. Step 2 – If Pairing Fails Here are some quick checks that usually resolve the issue:Popular

• How to Fix Fast Battery Drain on Your AIRE 2

  Fixing Fast Battery Drain on Your AIRE 2 If you’ve noticed your AIRE 2 battery draining faster than expected — for example, if it doesn’t last more than a day or loses charge significantly after each breath test — don’t worry. We have a simple fix that often helps extend battery life significantly. 🔋 Charging Instructions Allow your AIRE 2 battery to fully deplete. Instead of charging from a wall socket, plug the charging cable into a USB port on a laptop, desktop computer, orPopular

• Why Isn’t My AIRE 2 Working? Troubleshooting Guide

  Troubleshooting Your AIRE 2: What to Do If It Suddenly Isn’t Working as Expected Has your AIRE 2 started acting up out of nowhere? Maybe you haven’t used your device in a few weeks (or even longer), and now that you’re back to testing, it doesn’t seem to perform the way it used to. Don’t worry — in most cases, a few simple checks on your app and device firmware can get things running smoothly again. ✅ Step 1: Check your FoodMarble app Update the app: Make sure you’re usiSome readers

• Firmware Updates

  Updating Your FoodMarble Device Firmware From time to time, FoodMarble releases firmware updates to keep your device running at its best. You’ll either see a notification within the app, or you can check manually for updates by going to: FoodMarble app Profile My Device Before You Start To make sure the update goes smoothly, please check the following: ✅ Your FoodMarble device is powered on and paired with the app ✅ Both your device and your phone have at least 50% batterSome readers

• AIRE 2 Basics: Powering On, Charging, and Mouthpiece

  Getting Started with Your New AIRE 2 Unboxing a new device can sometimes feel a little confusing — and that’s completely normal. If you’ve found yourself wondering “what’s what?” or “where does this go?”, you’re not alone. This guide will walk you through the basics so you can feel confident using your AIRE 2 right from the start. Powering on your AIRE 2 Your AIRE 2 power button is the flat, square button on the body of the device. To switch it on, simply double-press the buSome readers

• AIRE 2 Battery Tips: Charging Safely and Effectively

  Getting the Best Battery Life from Your AIRE 2 Your AIRE 2 is designed with powerful sensors that can detect both hydrogen and methane, along with LED lights to communicate results and battery status. Pretty cool, right? One small trade-off is that these features use more power. If you previously owned an AIRE 1, you may notice a difference in battery life — and this could help explain why. 🔋 Tips to Extend Battery Life Fully deplete before charging: Let the battery runFew readers

• My Data has Disappeared

  Why Has My Data Disappeared from the FoodMarble App? We know how important your data is - every breath test helps you learn more about your digestion. Occasionally, you may notice that your data seems to have disappeared from the app. Don’t worry - this is usually a simple connection issue. How to Fix It Check that you have a strong, stable internet connection (Wi-Fi or cellular data). Log out of the FoodMarble app. Log back in again. In most cases, your data will reappear oFew readers

• Erratic Results: Understanding fluctuations in your readings

  Understanding Erratic Breath Readings It can sometimes feel worrying or confusing if your breath readings look a little inconsistent. You’re not alone — many people notice changes from time to time, and often there are simple explanations. Here are a few things to keep in mind: 1. Have you recently started SIBO treatment or an elemental diet? When treating SIBO, your gut microbiome is going through significant changes. During this process, it’s normal for fermentation levels to appeFew readers

• Troubleshooting Continuous Vibration on AIRE 2

  Why Your AIRE 2 Might Vibrate Continuously (and How to Fix It) Have you ever noticed your AIRE 2 enter a state of continuous vibration? It can feel a little alarming at first, but don’t worry — this isn’t a serious fault. It simply means your device has gone into what we call a stalling phase. This may happen because the Bluetooth connection was interrupted. The good news? This is generally something you can fix yourself in just a few simple steps. Step 1: Stop the vibratiFew readers

• Device Rattle Explained: Causes, Checks, and Next Steps

  Device Rattle – What’s Causing It and What to Do We know it can be worrying to hear a rattle. The good news is that, in most cases, a rattle simply means a small internal piece (often part of the plastic casing) has come loose - this can happen after an accidental drop or a knock. Do I need to worry? If your device is otherwise behaving normally, you usually don’t need to be concerned: Powers on as expected Charges fully Connects to the app Captures breath readings as beforeFew readers

• Not Seeing Your Challenge Result? Here’s How We Can Help

  Not seeing your Challenge result in the app? We know how much effort you put into completing a Challenge. From fasting for a 12-hour period to preparing the substrate and then testing consistently over the 3-hour period. Once you’ve finished, your final result should appear in the Discovery section of the app under Results. If it’s not showing, don’t worry — here’s what you need to know. What does it mean if my result hasn’t registered? Occasionally, results don’t appear as eFew readers

• Do Extreme Temperatures Affect AIRE 2 Readings?

  Can Extreme Temperatures Affect My AIRE 2 Readings? The short answer is yes — extreme temperatures can impact your AIRE 2 results. The device sensors are highly sensitive, which is what makes them so effective, but it also means they can be influenced by environmental conditions. 🌡️ Cold and heat: Both extreme cold and extreme heat may affect your readings. For the most reliable results, we recommend taking breath tests indoors, at a comfortable room temperature. ✅ EveryFew readers